Terms and Conditions

1. Acceptance of Terms and Formation of Agreement

These Terms and Conditions (the "Terms") constitute a legally binding agreement between you ("you" or "User") and Songlabai Inc., a company incorporated under the laws of the United States, operating the online platform branded as AdviceBuddy.ai (the "Company," "AdviceBuddy.ai," "we," "us," or "our").

These Terms govern your access to and use of:

• (a) the website located at www.advicebuddy.ai (the "Website"); and
• (b) the artificial intelligence–powered chatbot and any related functionality, content, subscription plans, or services made available through the Website (collectively, the "Services").

By accessing, browsing, registering for, submitting information to, or otherwise using any part of the Services, you affirmatively acknowledge that you have read, understood, and agree to be bound by these Terms, together with any policies, notices, or disclosures referenced herein or made available through the Services.

If you do not agree to these Terms, you must not access or use the Services. Your sole remedy is to discontinue use of the Website and Services.

2. Corporate Identity, Ownership, and Platform Control

AdviceBuddy.ai is a proprietary software platform owned and operated exclusively by Songlabai Inc. AdviceBuddy.ai functions as a product name and brand of the Company and does not represent a separate legal entity.

All contractual relationships arising from or relating to the Services are entered into solely between you and the Company. No affiliate, employee, contractor, technology provider, or third party shall be deemed a party to these Terms unless expressly stated otherwise.

The Company retains full and exclusive authority over:

• the operation, architecture, and configuration of the Services;
• the introduction, modification, limitation, or withdrawal of features;
• pricing, subscription models, and access levels; and
• the Company's regulatory, compliance, and risk positioning.

Nothing in these Terms shall be construed as creating any partnership, joint venture, fiduciary relationship, agency relationship, or professional engagement between you and the Company.

3. Definitions and Rules of Interpretation

For purposes of these Terms, the following definitions apply:

• "AI Chatbot" means the automated, software-based conversational system that generates responses using artificial intelligence and machine-learning models.
• "AI Output" means any text, information, suggestion, or response generated by the AI Chatbot.
• "User Input" means any text, question, prompt, or information voluntarily submitted by a User through the Services.
• "Free Services" means portions of the Services made available without payment, subject to limitations.
• "Paid Services" means subscription-based or fee-based access to enhanced features or expanded usage.
• "Mental Wellness Content" means general informational content relating to stress, emotional well-being, or feelings of being overwhelmed, provided in a non-clinical context.

Headings are included for convenience only and shall not affect interpretation. Words importing the singular include the plural and vice versa. The term "including" shall mean "including without limitation."

4. Description and Scope of the Services

The Services provide an automated, AI-powered conversational interface that enables Users to submit text-based queries and receive automated responses addressing general mental wellness topics, including stress management and emotional self-reflection.

The Services:

• operate solely on a user-initiated basis;
• rely on algorithmic generation of responses;
• do not involve real-time human monitoring, review, or moderation of individual interactions; and
• are intended to function as an informational and self-help resource, not as a decision-making tool.

The Company makes no representation that the Services will be continuously available, error-free, or suitable for any particular purpose. The Company reserves the right to modify, suspend, or discontinue any aspect of the Services, in whole or in part, at any time, with or without notice.

5. AI-Generated Content and System Limitations

You acknowledge and agree that all responses provided through the Services are generated by artificial intelligence and not by a human.

AI Outputs:

• are generated probabilistically based on patterns in data;
• may contain inaccuracies, omissions, or inappropriate suggestions;
• may produce different outputs for similar inputs; and
• do not reflect the opinions, advice, or views of the Company.

You remain solely responsible for how you interpret, evaluate, and use any AI Output. The Company does not guarantee the accuracy, reliability, or suitability of any AI Output for your circumstances.

8. Eligibility, Age Requirements, and Geographic Responsibility

The Services are intended solely for individuals who are legally capable of entering into binding contracts.

By using the Services, you represent and warrant that:

• you are at least 18 years of age (or the age of majority in your jurisdiction, if higher);
• you have the legal capacity to enter into these Terms; and
• your use of the Services does not violate any applicable law, regulation, or professional obligation in your jurisdiction.

The Services are offered globally; however, the Company does not represent that the Services are appropriate, lawful, or available for use in all jurisdictions. You are solely responsible for determining whether access to or use of the Services is permitted under the laws applicable to you.

The Company reserves the right to restrict or refuse access to the Services in any jurisdiction or to any User at its discretion.

9. User Accounts and Access Credentials

Certain features of the Services may require you to create an account or provide identifying information.

Where accounts are offered or required:

• you agree to provide accurate, current, and complete information;
• you are responsible for maintaining the confidentiality of your login credentials; and
• you are solely responsible for all activity that occurs under your account.

You must promptly notify the Company of any unauthorized access to or use of your account. The Company is not responsible for losses or damages resulting from unauthorized use of your account, except to the extent required by applicable law.

The Company may suspend or terminate accounts that are inactive, inaccurate, or used in violation of these Terms.

10. Free Services and Limited Access Features

The Company may make certain portions of the Services available at no charge ("Free Services").

Free Services:

• are provided on an as-available basis;
• may be subject to usage limits, feature restrictions, or response caps; and
• may be modified, restricted, or discontinued at any time without notice.

You acknowledge that Free Services are provided primarily for evaluation and general use and that no reliance, entitlement, or continuity rights attach to such access.

The Company makes no guarantees regarding the availability, performance, or accuracy of Free Services.

11. Paid Services, Subscriptions, and Billing Terms

Certain features of the Services are offered on a paid subscription basis ("Paid Services").

Subscription Structure

Paid Services may be offered on a recurring subscription basis (monthly, annual, or otherwise) or as one-time purchases, as described at the point of sale.

By purchasing Paid Services, you authorize the Company (or its payment processors) to charge the applicable fees, taxes, and charges using your selected payment method.

Auto-Renewal

Unless otherwise stated, subscriptions automatically renew at the end of each billing period until cancelled. You may cancel your subscription in accordance with the instructions provided through your account or at checkout.

Pricing Changes

The Company may change pricing or subscription terms prospectively. Any changes will apply at the start of the next billing cycle unless otherwise required by law.

12. Refunds, Cancellations, and Chargebacks

Except where required by applicable law, all fees are non-refundable once paid.

You acknowledge that:

• access to Paid Services begins immediately upon purchase; and
• digital services are deemed delivered upon access.

Refunds, if any, are granted solely at the Company's discretion or where mandated by consumer protection laws applicable to your jurisdiction.

Unauthorized chargebacks or payment disputes may result in immediate suspension or termination of access to the Services.

13. User Obligations and Acceptable Use

You agree to use the Services responsibly and in compliance with all applicable laws.

You must not:

• rely on the Services for medical, clinical, legal, or emergency decision-making;
• submit content that is unlawful, abusive, threatening, or harmful;
• use the Services to encourage or facilitate self-harm or harm to others;
• attempt to manipulate, probe, or reverse engineer the AI models; or
• use automated tools, scraping, or excessive querying that interferes with the Services.

The Company may investigate and take action against any use that it reasonably believes violates these Terms or poses legal, reputational, or operational risk.

14. User Inputs, Content License, and Platform Use Rights

You retain ownership of any User Input you submit through the Services.

However, by submitting User Input, you grant the Company a non-exclusive, worldwide, royalty-free license to:

• process, store, and analyze User Input;
• generate AI Outputs in response;
• operate, maintain, and improve the Services; and
• create anonymized and aggregated data for analytics, research, and product development.

You acknowledge that the Services are not designed to receive sensitive personal data and that you submit User Input at your own discretion and risk.

The Company does not guarantee confidentiality of User Input beyond its obligations under applicable data protection laws and its Privacy Policy.

15. Intellectual Property Rights and Platform Ownership

All rights, title, and interest in and to the Services, including the Website, AI Chatbot, software, algorithms, models, interfaces, designs, trademarks, logos, and all related intellectual property, are owned by or licensed to the Company.

Nothing in these Terms transfers or assigns any intellectual property rights to you. Except for the limited right to access and use the Services in accordance with these Terms, no license or right is granted, whether expressly or by implication.

You may not copy, modify, distribute, sell, sublicense, lease, reverse engineer, decompile, or otherwise exploit any portion of the Services without the Company's prior written consent.

AI Outputs are licensed to you solely for your personal, non-commercial use in connection with the Services and remain subject to these Terms.

16. Third-Party Services, Tools, and Dependencies

The Services may rely on or integrate with third-party technologies, infrastructure providers, payment processors, analytics tools, or AI model providers ("Third-Party Services").

The Company does not control and is not responsible for:

• the availability, performance, or security of Third-Party Services;
• interruptions or failures caused by Third-Party Services; or
• the acts or omissions of third-party providers.

Your use of any Third-Party Services may be subject to separate terms and policies imposed by those providers. The Company disclaims all liability arising from your use of Third-Party Services.

17. Privacy, Data Protection, and Regulatory Alignment

The Company's collection, use, and processing of personal data are governed by its Privacy Policy, which is incorporated by reference into these Terms.

AdviceBuddy.ai is designed as a general informational platform and is not intended to collect protected health information (PHI) or other regulated medical data. You are strongly advised not to submit sensitive personal, medical, or diagnostic information.

While the Company implements reasonable safeguards consistent with applicable data protection laws, no system is completely secure. You acknowledge and accept the inherent risks of transmitting information over the internet.

18. Confidentiality and User Disclosures

The Services are not designed to function as a confidential communication channel.

You acknowledge that:

• User Inputs are processed automatically;
• AI Outputs may be generated using statistical patterns; and
• absolute confidentiality cannot be guaranteed.

You are solely responsible for deciding what information to submit through the Services and assume all risks associated with such disclosures.

19. Service Availability, Modifications, and Beta Features

The Services are provided on an "as available" basis. The Company does not guarantee uninterrupted access, error-free operation, or compatibility with any particular device or system.

The Company may:

• modify or discontinue features;
• impose usage limits;
• introduce experimental or beta functionality; or
• suspend the Services temporarily or permanently,

at any time and without liability.

Beta or experimental features are provided without warranties and may be changed or withdrawn at any time.

20. Suspension and Termination

The Company may suspend or terminate your access to the Services immediately, without notice, if it reasonably believes that:

• you have violated these Terms;
• your use creates legal, regulatory, or reputational risk; or
• continued access is no longer commercially or operationally viable.

Upon termination:

• your right to access the Services ceases immediately; and
• Sections intended to survive termination shall remain in effect.

The Company shall not be liable for any losses arising from suspension or termination.

21. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND RELIABILITY.

THE COMPANY DOES NOT WARRANT THAT: THE SERVICES WILL MEET YOUR EXPECTATIONS; AI OUTPUTS WILL BE ACCURATE OR APPROPRIATE; OR USE OF THE SERVICES WILL RESULT IN ANY PARTICULAR OUTCOME.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR EMOTIONAL DISTRESS, LOSS OF DATA, OR LOSS OF PROFITS.

IN NO EVENT SHALL THE COMPANY'S TOTAL LIABILITY EXCEED THE GREATER OF: (a) THE AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (b) USD $100.

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY.

23. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and contractors from and against any claims, losses, damages, liabilities, and expenses arising out of:

• your use of the Services;
• your reliance on AI Outputs;
• your violation of these Terms; or
• your violation of any applicable law or third-party rights.

This obligation survives termination of your access to the Services.

24. Governing Law and Tiered Dispute Resolution

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict-of-law principles.

Before initiating any formal legal proceeding, the parties agree to first attempt to resolve any dispute informally and in good faith. You agree to notify the Company in writing of any dispute by contacting the Company at its designated legal contact address and providing a brief description of the dispute and the relief sought. The Company will use reasonable efforts to respond within thirty (30) days of receipt of such notice. No mediation or arbitration may be initiated unless this informal resolution process has been attempted in good faith.

If the dispute is not resolved through informal discussions within thirty (30) days, the parties agree to submit the dispute to non-binding mediation before a mutually agreed mediator. Unless otherwise agreed, mediation shall be conducted remotely or within the United States, shall be confidential, and each party shall bear its own costs, with the mediator's fees shared equally. If the dispute is not resolved through mediation within sixty (60) days of the mediator's appointment, either party may proceed to binding arbitration.

Any dispute not resolved through informal resolution or mediation shall be finally resolved by binding arbitration administered by a recognized arbitration institution in the United States and conducted by a single arbitrator in the English language. The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to these Terms, including any questions regarding their interpretation, applicability, or enforceability. To the maximum extent permitted by law, you waive any right to bring claims in court or to have a jury trial, except where such waiver is prohibited by applicable law.

Nothing in this Section shall prevent the Company from seeking injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, or platform security. You waive any objection to venue or forum based on inconvenience or forum non conveniens.

25. General Provisions

Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Assignment

You may not assign these Terms without the Company's prior written consent. The Company may assign these Terms freely.

Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements or understandings.

Waiver

Failure to enforce any provision shall not constitute a waiver.

Contact

For questions about these Terms, please contact us at support@advicebuddy.ai